Catbird Reviews

Catbird, a jewelry brand, has been in business since 2004. It was founded by Rony Vardi who started with a small shop in Williamsburg, Brooklyn. Over the years, the brand has grown and evolved, becoming a favorite for its delicate and unique pieces. Today, Catbird designs and manufactures all of its pieces in their Brooklyn Navy Yard studio. They are committed to sustainability, using recycled or fair-trade gold and conflict-free stones in their products. In addition to their commitment to quality and sustainability, Catbird also has a strong commitment to giving back to the community. They have established the Catbird Giving Fund, through which they have raised significant funds for non-profit partners that align with their beliefs of equality and mutual support.

The prices on catbirdnyc.com vary depending on the type of jewelry. For example, the Baby Pearl Hoop (single) is priced at $88.00, the Big Hoop Dream Earrings, Yellow Gold (pair) cost $140.00, and the Diamond Fizz Charm is $112.00. There are also items like the Tiniest Dancer Stud, Moon (single) and the Filament Hoop, Yellow Gold (single) which are priced at $48.00 and $38.00 respectively. The Chubby Huggy Hoop, Yellow Gold (single) is $124.00 and the Adjustable Sweet Nothing Chain, Yellow Gold is $188.00. They also offer sets on sale, such as the Choose Your Initial & Diamond Charm Necklace for $275.40 and the Big & Shiny Ring Set for $506.60. For wedding and engagement jewelry, the Loggia Ring is priced at $4800.00 and the Fairy Light, curved, demi-pavé is $940.00. Please note that these prices are subject to change.

Catbirdnyc.com is a popular designer & luxury fashion brand. They specialize in 14K Gold Fine Jewelry, Recycled & Lab-Grown Diamonds. Some of their popular products include Rings, Earrings, Necklaces, Bracelets, and Wedding jewelry. They also offer a range of Best Sellers under $200. Some of their best-selling items include the Diamond Fizz Charm, Tiniest Dancer Stud, Moon, Filament Hoop, Yellow Gold, Sweet Nothing Earring, Chubby Huggy Hoop, Yellow Gold, Adjustable Sweet Nothing Chain, Yellow Gold, Adjustable Plain Chain, Yellow Gold, and the Greco Lariat Necklace. They also have a range of Ready To Ship items for quick purchase. The brand has a consumer score of 4.3 out of 5.0, indicating a high level of customer satisfaction.

The website catbirdnyc.com accepts all major credit cards as a payment method, including Amex, Master Card, and Visa. They also offer the option of using Catbird Gift Cards or E-Gift Cards for purchases. These can be used for buying eligible goods on their website or in one of their physical store locations. However, these gift cards are only valid for purchase and redemption by customers whose billing and shipping address are located within the US. They cannot be transferred for value or redeemed for cash. Purchases are deducted from the Gift Card or E-Gift Card's balance. If you need to return an item, they offer a refund to the original form of payment or store credit in the form of a virtual gift card. The choice is up to the customer.

If you are not completely satisfied with your online purchase from catbirdnyc.com, you can send it back to them for a refund or credit within 10 days of the date your package was delivered. However, exclusions may apply. To be eligible for a return, the item must be unused and sent back in its original packaging. All returns must be authorized by Catbird. A $6 charge for return shipping will be deducted from your refund.

Special orders, custom jewelry, engraved items, fragrances, beauty products, earrings from piercing events, vibrators and comestibles are final sale and cannot be returned. All returned merchandise must be in its original condition.

Once they receive your return, they will refund the purchase amount to the original form of payment. Processing can take up to 7-10 business days before your refund is issued. Please be sure to include all required paperwork in your return, otherwise, you may experience additional processing delays.

For safety and sanitary reasons, they will not accept items returned in medical, medicinal, food packaging or containers. The best way to ship your item to them will be in its original packaging.

Returns for in-store purchases are for exchange or store credit only and must be made within 10 days of purchase, accompanied by a receipt. Beauty products and some custom items are final sale.

You can return or exchange an online order at the store. Please use their Return Portal and bring your return paperwork to either their Williamsburg or Soho store along with the merchandise you want to return.

Please note that all international sales are final. They are not able to accept international returns at this time due to specific US import regulations. They are also not able to issue any refunds on the original duties & taxes paid by the receiver on behalf of your order. These fees are remitted to the destination country at the time of order placement.

You can purchase a gift card from Catbird in two ways: a physical gift card or an electronic gift card (E-Gift Card). The physical gift card can be used for in-store or online purchases and ships in 2 - 4 days. Free shipping is available when the gift card is purchased on its own, if shipping within the United States. If you need something fast, you can opt for the E-Gift Card which can be sent right away. The E-Gift Card can be used at any of their stores or online and arrives in the recipient's inbox immediately after purchase. Please note that Catbird Gift Cards or E-Gift Cards may be used only for the purchase of eligible goods on catbirdnyc.com or in one of their physical store locations. They are only valid for purchase and redemption by customers whose billing and shipping address are located within the US.

At Catbird, items can only be returned for a refund or a virtual gift card which can be used online or in-store. If you need to exchange for another size or alternative items, please place a new order online and return the original item/s. Please note that they are not liable for lost returns. It is your responsibility to insure the package and to receive and save the return. You should ship your return to: Catbird Website Returns 141 Flushing Avenue Building 77, Suite 903 Brooklyn, NY 11205. You can email them at customerservice@catbirdnyc.com or call 718-599-2340 Mon-Fri, 10am-5pm EST with any questions.

For shipping, Wynd Economy Shipping ($25, powered by DHL Parcel Direct) is an option for international orders under $250. The time in transit is 10 – 14 days and it is available in the countries listed on their website. Duties and taxes are not included in the shipping price and vary from country to country. If you would like your order faster, or if your country is not listed, please select Wynd Worldwide (powered by UPS) for $45.